← Disputes
DSP-2402
Missed SLA — 14 consecutive weeks
Nordwerk Konzern vs. Pilar Cyberworks · Fraud
$176k
Case value
Status
Evidence Review
Severity
High
Age
13d
Analyst
S. Reyes
Evidence timeline
Case chronology
Dispute filed by claimant
Day -13
Respondent notified
Day -5
Initial evidence submitted
Day --3
Mediator assigned
Day --11
Independent inspection ordered
Day --19
Evidence review in progress
Day --27
Positions
Side by side
Claimant
Failure to meet Q3 delivery commitments causing €176k downstream loss.
Respondent
Force majeure event; claim disputed. Independent QA report contradicts asserted defect rate.
Evidence
Repository
Contract 2024-11.pdfVerified
QA report Aug.pdfVerified
Delivery log.csvVerified
Photos batch 442.zipVerified
Force majeure filing.pdfVerified
Independent inspection.pdfVerified
Resolution
Proposed outcome
Mediator proposes 40% liability apportionment to respondent with milestone renegotiation. Both parties reviewing.